The Diablo 2 servers came back on the internet

So it couldn't tell what Diablo 2's "ground truth" about the new equipment and the XP you'd gained, resulting in frustrated players losing some of their progress.

The problem got even worse as time went on. The Diablo 2 servers came back on the internet, but they came back online at a time where the majority of players were online. So although the servers re-established quickly, they crashed almost immediately as soon as the hundreds of thousands Diablo 2 instances fired up.

If the weekend went badly The next day and Tuesday wasn't as good: This will bring us to Monday 10 October, the day we switched between our global databases.

This caused another outage. This time, the backup database was incorrectly continuing to run the backup process, meaning that it was spending the majority of its time trying to copy files from the other database when it should've been servicing requests from servers.

During this time, we discovered further issues, and we made further improvements-we found a since-deprecated-but-taxing query we could eliminate entirely from the database, we optimised eligibility checks for players when they join a game, further alleviating the load.

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